Travcount Business Solutions Pvt. Ltd. Refund Policy

Thank you for choosing Travcount! We strive to provide our clients with the best possible service and experience. This Refund Policy outlines the circumstances under which you may be eligible for a refund for services purchased through our website, www.travcount.com.

General Policy:

• In general, refunds will only be granted in extenuating circumstances.
• We encourage you to carefully review the details of any service before making a purchase.

Eligible Scenarios for Refunds:

• Non-delivery of Services: If you do not receive the services you purchased within the agreed-upon timeframe and Travcount cannot rectify the situation in a reasonable amount of time, you may be eligible for a full refund.
• Significant Service Errors: If the services delivered contain significant errors or do not meet the specifications outlined at the time of purchase, you may be eligible for a partial or full refund, depending on the severity of the issue.
• Cancellation by Travcount: In rare cases, Travcount may be forced to cancel a service due to unforeseen circumstances. In such cases, you will receive a full refund for the canceled service.

Ineligible Scenarios for Refunds:

• Change of Mind: If you decide you no longer require the service after purchasing it, a refund will not be granted.
• Minor Service Inconveniences: We will do our best to address any minor inconveniences with your service. However, refunds will not be issued for such situations.
• Delays Beyond Our Control: We are not responsible for delays caused by factors beyond our control, such as airline cancellations, natural disasters, or government actions. Refunds will not be granted in such cases.

Requesting a Refund:

• To request a refund, please contact our customer support team within [Number] days of receiving the service or learning of the issue.
• You will need to provide details about your purchase and the reason for your refund request.
• Our team will review your request and respond within [Number] business days.

Processing Time:

• If a refund is approved, it will be processed within [Number] business days and returned to the original payment method used.

Contact Us:

For any questions regarding our refund policy, please don't hesitate to contact our customer support team:

• Email: [Your Email Address]
• Phone: [Your Phone Number]

We appreciate your understanding. This Refund Policy is subject to change at any time. We will update this page accordingly.